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What is Staffing Software? (Here are the Must Have Tools)

An Overview of Staffing Software

Staffing agencies help support just about every single industry. The healthcare, food, and manufacturing industries are the hottest staffing industries. Therefore, if you are supporting these industries, you want to ensure your software is the most efficient possible.

The advancement in technology allows the candidate and recruiter different options to connect. The connection includes mobile devices, social media, job boards, and company websites. However, the key for recruiters is to focus their efforts on tools that can assist them in uniting with the right talent.

Recruiters must also assess, track and administer a vast talent pool during the hiring process until hiring the best talent. Candidates often blame recruiters for not providing proper communication and updates during the hiring process. Recruiting firms can improve the candidate experience by using recruitment software. By automating usually repetitive and time-consuming processes using artificial intelligence.

However, with so many staffing software options available in the market, it becomes tricky for a recruiter to select a product with the right features to help you overcome your hiring challenges effectively. Many recruiters opt for recruitment software without looking at the essential characteristics.

Therefore, it provides recruiters with average technology and lackluster features.

In order to help provide you with enough information to make an educated decision when picking a staffing software for your business. We have documented five of the most critical features any suitable recruitment software should contain.

1) Automated Candidate Sourcing

According to a survey performed by DHI Group Inc., “Nearly three-quarters (75%) of hiring managers say sourcing and building a bench of talent is more important than it was a year ago.” Additionally, there is a market for recruitment software to make it simpler for hiring managers to source top talent and replenish their database with quality prospects. Automated or semi-automated candidate sourcing features permit your recruitment software to source additional candidates than done manually.

Such features could include importing candidates from any website in just a few clicks using a browser extension. Importing candidates in bulk and assigning them to specific job pipelines during the import process itself. Adding candidates in software is one of the recruiter’s most repetitive and time-consuming tasks. Any automation can go a long way in liberating your time.

Therefore, you can concentrate on evaluating candidates and creating the best candidate matches.

Applicant tracking system (ATS)

2) Applicant Tracking System (ATS)

Your staffing software must include a power ATS with innovative features. An applicant tracking system for staffing agencies clues recruiters in to where candidates come from. (referrals from previous candidates, specific job boards, or specific job listings, for example). This enables recruiters to fine-tune their strategies for finding the right person by learning where they can find more or better candidates.

ATS systems also make it easier to keep candidates in the loop as they move through your hiring process by automatically sending them emails updating them on their status. Candidates appreciate this transparency and are more likely to continue working with a staffing agency that communicates with them regularly.

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An applicant tracking system (ATS) helps recruiters, staffing agencies, and human resources (HR) departments manage their hiring efforts. And stay competitive in today’s talent market. These systems are critically important for companies that are recruiting top talent for their own businesses. Also useful for staffing and recruiting companies looking to fill job openings with the best possible candidates.

3) Job Board Integrations

Job promotion functions are essential to sourcing candidates for specific jobs. Your recruiting software must efficiently integrate with free and premium job boards. Promoting positions on job boards to attract potential candidates is perhaps a recruiter’s most critical and time-consuming task.

However, if this process is automated, it makes life much easier for them.

So if you integrate your recruitment software with job boards like Indeed, Monster, or Linkedin Jobs, all you must do is broadcast your job once in the software. Therefore the job post will automatically arrive on all these job boards. Consequently, you will not need to manually go to all these websites and post each job there.

4) Automated Email Communication

Email communication provides one of the most vital segments of the hiring process. Quality recruitment software will consistently reduce automated transactional email communication by utilizing personalized email templates. However, you must set up your email templates once for every notification and begin sending emails. The automation will send an email next time you shortlist a candidate for an interview or assemble an offer to a nominee.

5) Extensive Analytics & Reporting

No staffing software is incomplete without front office and back office analytics. As an individual recruiter or a hiring manager, you should quickly see your performance and that of your team members. Analytics and reporting allow you to analyze team performance based on recruitment parameters.

Analytics also provides insights to make your hiring process move faster and more efficiently. Track and measure how long it takes one recruiter to open and close a specific job. The information you learn will help you find ways to reduce time and close jobs quicker. You can not optimize what you can not track. Therefore advanced analytics and automated reporting are necessary for any recruitment software.

6) Relationship Management

Building relationships with candidates is critical to the success of any staffing firm. The best recruitment software will have a CRM (customer relationship management) system. This will allow you to keep track of your interactions with each candidate.

The CRM system should include features such as:

  • An activity log to document all communication, notes, tasks, and events related to each candidate
  • The ability to add files such as resumes, job descriptions, and contracts
  • A calendar to schedule interviews, follow-ups, and other events
  • An automated email system to keep in touch with candidates

7) Mobile App

Having a mobile app is important for any business. It is especially useful for staffing firms. Recent studies show that more than 60% of job seekers use their mobile devices to search for jobs.

A good staffing software should have a mobile app that allows you to:

  • Post jobs to job boards and social media
  • Access your candidate database
  • Schedule interviews
  • Check resumes
  • Send messages
  • Create a great user experience on the go

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Mobile recruiting

8) Customer Service

When you’re running a staffing agency, you need to be able to rely on your software vendor for good customer service. Things will inevitably go wrong. When they do, you need to know that you can reach someone who will help you solve the problem.

Make sure to find out what kind of customer service the vendor offers before you make a decision on which staffing software solution is best for your business.

9) Salesforce Automation

Staffing industry-specific salesforce automation is critical for success.

The ability to quickly and easily post job openings to multiple job boards, parse through resumes, and contact the best candidates is essential for any staffing agency.

AkkenCloud’s sales force automation (SFA), helps automate the business tasks of sales. Including order processing, contact management, information sharing, customer management, sales forecast analysis, and employee performance evaluation.

10) Talent Acquisition Software

Talent acquisition software is used by staffing agencies to find suitable candidates for their open positions within a zip code radius. This software solution helps identify and attract top talent, screen candidates, and schedule interviews.

The right talent acquisition software will make your life easier and help you close more deals.

AkkenCloud’s talent acquisition software helps you automate the business tasks of recruiting, including job postings, candidate screening, and interview scheduling.

The Bottom Line

In conclusion, recruitment software aims to replace most tasks that recruiters would otherwise have to accomplish. However, a recruiter commonly dedicates most of their time to announcing jobs, sourcing candidates, and intercommunicating with various stakeholders at each phase of the hiring procedure. These features enable automated recruiting tasks, preserving time for the actual work of candidate vetting.

About AkkenCloud

AkkenCloud incorporates human resource management, applicant tracking, customer relationship management, email, reporting, and more. Thus, eliminating substantial upfront investment for multiple software applications and performance time which can take months to install. AkkenCloud gets you up and running in as little as a day. So your company can initiate putting additional people to work fast. Our team members are here to assist each step of the way!

Click HERE to schedule a Live Demo.

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